Existing patients can communicate with us, schedule/change appointments and make payments through our patient portal, accessible via desktop, iphone or android devices.
We've partnered with Mentaya, a service that streamlines getting reimbursed for your therapy sessions through out-of-network benefits. Mentaya is perfect if you:
Have out-of-network benefits
Feel overwhelmed by superbills and insurance
Have submitted superbills but failed to get any reimbursement
Simply want to skip the hassle of paperwork!
Here's how it works:
Step 1 - Sign up for Mentaya: https://mentaya.co/inviteclient/thelighthouse
Step 2 - Our practice will enter your sessions into the platform.
Step 3 - Mentaya submits the claim and handles any insurance follow-up.
Step 4 - You get reimbursed by insurance!
Mentaya charges a 5% fee per claim, which includes handling any paperwork required, dealing with denials, and calling insurance companies. It's risk-free: They guarantee claims are successfully submitted, or a full refund of their fees.